Privacy & Policy

​​​​Welcome to the Energy Efficiency and Renewables Office (Reem) website. Your access to and use of the website is subject to the following Privacy Policy terms.
This policy describes the types of information we may collect from you or that you may provide when you visit the website and our practices for collecting, using, maintaining, protecting and discl​osing that information.
The information contained in this website is for general information purposes only. The information is provided by Reem and while we endeavor to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
Every effort is made to keep the website up and running smoothly. However, Reem​ takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control. 

Information Collected and Stored Automatically:
​We shall automatically collect and store information during the user browse of the website, reading pages, or downloading information without identifying the user personally. We shall automatically collect and store only the name of the Domain from which you entered the internet (for example: "" if you use a private internet access account); IP address of user; the date and time you access our site; and the pages you visit, etc.) This information is used to measure the number of visitors to the different sections of our website, and to help us make the website more useful. 

If you send us personal information:
When registering as a user, and giving contact information (such as name and email address) or when completing an online form for specific purposes, such as when the submitter is requesting a personal response, we will not share any personally-identifying information you give us with any other government agency, private organisation, or the public, except with your consent or as required by law. 

If you send us an E-mail:
You may choose to send us personally identifying information suc​​​h as an electronic mail message containing a request for information. Any information you submit may be viewed by various people in a wide variety of government agencies depending on the nature of your request. At no time will Reem sell, rent, loan, trade or lease any information collected on our site. Moreover, we do not create individual profiles with the information you provide. 

Links to other sites:
Our website may contain links to other government agencies and private organisations. Once you link to another site, you are subject to the policies of the new site. 

Sharing Legal Disclaimer:
Though Reem makes every effort to preserve user privacy, it may need to disclose personal information when required by law under a good-faith that such action is necessary to comply with a current judicial proceeding, or a court order or legal process served in relation to the site. 

Data Security:
We have implemented measures designed to secure your personal information from accidental loss and from unauthoris​ed access, use, alteration and disclosure. All information you provide to us is stored on our secure servers behind firewalls.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. 

Changes to our Privacy Policy:
The content of this Privacy Policy is subject to change without notice. It is our policy to post any changes we make to our privacy policy on this page. You are responsible for periodically visiting our site and this privacy policy to check for any changes.​